PRIVACY TERMS

Who are we

Our site adress is: https://biancavanderwerf.com.

GENERAL

Bianca van der Werf respects the privacy rights of its online visitors/customers (“you”, “your”) and recognises the importance of protecting the data collected on them. Bianca van der Werf has a ‘Privacy and Cookie Policy’ which we use as a guideline for how we collect, store, and use the data that our visitors provide us with.

The following information has been provided by Bianca van der Werf to reassure our visitors and to enable them to be fully informed about these guidelines. By visiting BiancavanderWerf.com you accept the guidelines and practices as laid down in this Privacy and Cookie Policy and our General Terms and Conditions.

Bianca van der Werf may use your personal data to process your orders, to process your payments, to administer your account.

PRIVACY

We are responsible for the processing of personal data as stated in this privacy policy. You can reach us with any questions and/or comments by using the details provided below.

Company address: Bianca van der Werf Photography, Laakkade 317, 2521XR, the Hague, the Netherlands.

Customer service email: info@biancavanderwerf.com

Bianca van der Werf collects personal data in various ways when you place an order or register for services offered by biancavanderwerf.com. By registering, you accept that Bianca van der Werf will collect your personal data. In order to process your order, check for fraud and fulfil your order, we need to collect and store the following data for each order placed: your name; email, home, shipping and billing addresses; phone number.

WHAT DO WE DO WITH YOUR DATA?

It is important to know that we handle your data with the utmost care. This data is stored in a secure manner and is not accessible to unauthorised persons. Your data will only be used internally by Bianca van der Werf unless it is necessary for us to pass this data on to another party. If that should be the case, we make sure that they handle it with as much care as we do.

We have no intention of collecting data from visitors to our website who are 16 years of age or younger, unless they have permission from their parents or legal guardian. We cannot check a person’s age, so we encourage parents’ involvement in their children’s online activities. Should there be any ambiguities or questions about this, then please contact us.

The personal data that you provide may be shared with fraud detection agencies and credit reference agencies. Where we are legally obliged to do so, we will also provide this information to any relevant legal authority. Shipping information such as your address, email address and telephone number may be shared with courier services. This data is shared to provide you with the best service and will not be passed on by our couriers to third parties for any other purpose.

Credit card and bank details are never shared with third parties and will only be used to process your order. Credit card details are encrypted and are not visible to Bianca van der Werf.

PROTECTING YOUR PERSONAL DATA?

Bianca van der Werf does everything in its power to guarantee the safety, integrity and privacy of the data that you provide us with. When you place an order or access your account data, we use Secure Socket Layer (SSL) encryption to protect this data from unauthorised use. We also do everything within our power to ensure that the parties with whom we work and share your data apply these same standards.

ACCESS TO AND CHANGING PERSONAL DATA

If, for any reason, you are concerned that the personal data Bianca van der Werf has collected from you is incorrect, please log in to our website to review and change your personal data.

You alone have access to this personal data with your username and password.

NEWSLETTERS

By subscribing to our newsletter, you are granting permission to receive email communications from us. However, each time we contact you after that by email, you will be given the option of unsubscribing from this service by clicking the unsubscribe button at the bottom of the email. You can also unsubscribe yourself by sending an email to info@biancavanderwerf.com.

Subscribers to our newsletter receive email notifications regarding new products, special offers and events. We never sell your data to third parties for marketing purposes.

SOCIAL MEDIA

If you would like to get in touch with us through social media, we will not store your data.

FRAUD

We hope never to encounter fraud, but if necessary, we will use customer data to prevent and counteract it. We will pass on data to government agencies, if we are required to do so.

PAYMENTS

If you have had a successful spree on our web shop and want to pay for your order, you will enter a secure payment environment to finalise your purchase. If you are paying with iDeal, your details will be stored in our records so that it is easy for us to process any returns. Would you rather pay by credit card? You will then be redirected from our secure payment environment to an external payment environment.

If there are any unpaid invoices, we will forward your data to a collection agency and/or bailiff who will further handle the case..